Terms of Service

By using AppealKit — running the free check, creating an account, or buying a product — you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use the service. You must be at least 18 years old, a U.S. resident, and the owner of (or authorized to act for the owner of) the property you’re appealing.

AppealKit is a self-service tool that helps homeowners appeal an over-assessed property. It offers a free over-assessment check and two flat-fee products: $49 to prepare your official county appeal form with your evidence, and $299 for a hearing packet that adds a per-comp adjustment grid and a plain-English hearing script. We organize information you provide and public data into documents you review and file yourself. The service currently covers San Francisco, CA and Douglas County, NE, and may change over time.

AppealKit is not a law firm, accounting firm, or tax advisor, and we do not provide legal or tax advice. Nothing we provide is a substitute for advice from a licensed attorney or tax professional, and using AppealKit does not create an attorney-client or any other professional-advisor relationship. You represent yourself in your own appeal.

Our estimates and documents are informational and based on comparable-sales methods and the information available to us. We do not guarantee any outcome — we can’t promise a reduction, acceptance by the assessor or appeals board, or any particular savings. Anyone who guarantees savings before looking at your home is guessing.

• The information you provide must be accurate and complete — our output is only as good as your inputs and the public data.
• You review, sign, and file your own appeal with your county, and you are responsible for meeting your county’s filing deadline. We do not file on your behalf or represent you at a hearing.
• You’re responsible for confirming your county’s current requirements and for handling your own hearing if there is one.

The over-assessment check is free. Paid products are one-time flat fees ($49 or $299) — there is no subscription, and we never take a percentage of your savings. Payments are handled by our payment processor; we don’t store your full card details. Because your documents are prepared and delivered digitally, all sales are final once your documents have been generated. If something goes wrong on our end before delivery, contact us and we’ll make it right.

You keep ownership of the information you enter, and you grant us permission to process it to provide the service. AppealKit owns the software, templates, methodology, and site content; we grant you a limited, personal, non-transferable license to use the service and the documents we generate for your own property-tax appeal only — not to resell or redistribute.

You agree not to: use the service for a property you don’t own or aren’t authorized to appeal; submit false information; scrape, reverse-engineer, or make automated bulk use of the service; resell our outputs; or use the service for any unlawful purpose. We may suspend or close accounts that violate these terms.

THE SERVICE AND ALL DOCUMENTS AND ESTIMATES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that comparable sales, estimates, or methodology will match your assessor’s or appeals board’s conclusions or be error-free.

To the fullest extent permitted by law, AppealKit will not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost tax savings or a denied appeal. Our total liability for any claim will not exceed the amount you paid us for the service in the 12 months before the claim (which may be $0 for the free check). Some states don’t allow these limits, so they may not fully apply to you.

You agree to indemnify and hold AppealKit harmless from claims arising out of your misuse of the service, the information you provide, your filings, or your violation of these terms or the law.

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and you agree to the courts located there for any dispute, except where applicable law provides otherwise.

We may update these terms; we’ll change the “last updated” date above and, for material changes, post a notice on the site — continued use means you accept the changes. You may stop using the service at any time, and we may suspend or end access for violations. Sections on disclaimers, liability, intellectual property, and indemnification survive termination.

Questions about these terms? Reach us through our contact form.